Founded in 2020 by Ajay, Lalit & Pawan, ShipEase has become one of the fastest-growing SaaS companies in India.
Refers to a crucial aspect of any organization's operations focused on providing assistance, guidance, and solutions to its customers, clients, or users.
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Quick Answers to the Frequently Asked Questions
Is this pin code serviceable?
Answer :- Shipease serving 28000+ pincode across India. Please check courier wise serviceability via a single click, in you panel.
Could you please elaborate more on the profile milestone?
Answer :- The profile milestone shows the percentage completion of your profile information on ShipEase platform. To personalize our services for you, we need to know you better. Based on your responses, we’ll show you more relevant notifications about your account. Be the first one to know about new features, panel updates, and more. For more details check out our Profile Milestone tutorial on youtube.
What is a Transporter ID?
Answer :- For high-value shipments above INR 50,000, sellers need to create an E-way bill. To create an E-way bill, you need to have a transporter id that is unique to every courier. Please consult your KAM for the same.
Can I ship without a GST number?
Answer :- GST number is not mandatory for shipping with us. But, the seller must conduct deliveries without it at their own risk.
How to do KYC?
Answer :- Know Your Customer, commonly known as KYC, enables us to validate the identity of our customers. You only need to do this once as a first-time customer on our paltform.
What is the estimated delivery time for the products?
Answer :- You can track your orders on the panel or on the order tracking page. EDD is provided along with real time status update.
Can I ship cross-border?
Answer :- Yes. Please consult your KAM and get it enabled.
What are the customs duties and tariffs involved while shipping internationally?
Answer :- There are various kinds of custom duties and tariffs involved while shipping internationally, depending on the country you’re shipping to. Your account manager will help you to understand all in detail.
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